Support

Need a hand?

Check the common questions below, or send us a message and we'll get back to you by email.

An app is locked and I need it right now.

Use an emergency break — you hold a limited number each period, and using one unlocks the app immediately. If breaks aren’t working as expected, send us a message below with your device model and iOS version.

My bank connection stopped syncing.

Bank connections run through Plaid and occasionally need to be re-linked when your bank rotates credentials. Try reconnecting from Settings in the app. Still stuck? Tell us which bank below — never send your banking credentials.

How do I delete my account and data?

Send us a message below with the topic “Question” from the email tied to your account and we’ll erase it. Details on what we store are in our Privacy Policy.

How do I get into the beta?

Join the list on the homepage — the beta is iPhone-only for now and invites go out in waves.

What does Enkra cost?

Nothing during the private beta. Beta members lock in founding terms when pricing arrives.

Send us a message

We read everything. Replies come from a human, usually within a couple of days.